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Conflict Management

Conflict Management

Stephan Proksch

84,07 €
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Editorial:
Springer Nature B.V.
Año de edición:
2016
Materia
Psicología del trabajo e industrial
ISBN:
9783319318837

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This book draws on a wide range ofpractical examples to describe how conflicts within organisations aretraditionally managed and the complementary conflict management methods that canbe employed. Stephan Proksch clearly explains these innovative methods and theirpotential applications. The central focus is on mediation as an effective formof conflict resolution. Discussion and questioning techniques as conflictmanagement tools are explained in simple and concise terms.

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