Career Pathways and Professional Identities for Front-Line Workers in the Service Industries

Career Pathways and Professional Identities for Front-Line Workers in the Service Industries

Mark Peter Vitale

334,45 €
IVA incluido
Disponible
Editorial:
IGI Global
Año de edición:
2024
ISBN:
9781668425282
334,45 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Librería Aciertas (Toledo)
  • Librería Elías (Asturias)
  • Librería Perelló (Valencia)
  • Donde los libros
  • Librería Kolima (Madrid)
  • Librería Proteo (Málaga)
Sobre IBD

The reverberations of an unparalleled labor shortage echo through service-based industries, leaving the hospitality, tourism, and food and beverage sectors grappling with a critical challenge. The fallout from the 2020-2021 global health crisis has laid bare a systemic flaw: the absence of sustainable career pathways for front-line workers. From airlines to cruise ships, theme parks to restaurants, and bars, the shortage of front-line workers has reached a critical level, preventing organizations from operating at full capacity even as public health restrictions are lifted. This crisis stems not only from the economic aftermath of the pandemic but also from the longstanding neglect within these industries to cultivate a resilient front-line workforce. Front-line positions, often considered transient and unskilled, lack the structured development pipelines that other professional industries utilize successfully. As organizations struggle to address these workforce challenges, Career Pathways and Professional Identities for Front-Line Workers in the Service Industries serves as a guide filled with solutions in the face of industry-wide adversity. Career Pathways and Professional Identities for Front-Line Workers in the Service Industries responds to the urgency within the hospitality, restaurant, and tourism industries, by applying the dynamics of the 4th Industrial Revolution and the Gig Economy, to propose innovative solutions to engineer sustainable career pathways and foster professional identities. Ideal for employers, educators, and researchers involved in these industries, the book aims to guide organizations in optimizing operations, implementing leadership-focused succession planning, and minimizing the impact of labor fluctuations. From an academic perspective, it harmonizes industry-focused programs, offering a distinct element for hospitality, restaurant, and tourism management curricula. Additionally, it opens avenues for research on transitioning low-pay roles into meaningful, long-term careers with a focus on continuous improvement.

Artículos relacionados

  • The Magic of What, Who, How and Why Not
    BILL WILSON
    In The Magic of What, Who, How and Why Not Bill Wilson shares his model for performance improvement and training design.  Bill has worked with numerous organizations to improve their business outcomes in a measurable way using this model.  He was the design constant for Farmers Insurance in the development of the University of Farmers.   By incorporating his model the Universit...
  • Friend Grief in the Workplace
    Victoria Noe
    They’re friends and coworkers, so when they die, it’s not only a personal and professional loss but a challenge: How can you grieve and get your work done, too?In the fifth book in the Friend Grief series, Friend Grief in the Workplace: More Than an Empty Cubicle you’ll meet people whose friends were coworkers, too: in a TV newsroom, a rectory, a Broadway show and on a baseball...
    Disponible

    4,13 €

  • The 7 Intuitive Laws of Employee Loyalty
    J.D. Heather R Younger
    Gallup reports that only 13% of employees are engaged at work. Why so low? Many leaders struggle to effectively engage and inspire their teams. Often, we are so distracted with the day-to-day tasks that we can overlook key fundamentals in building a strong organizational culture empowering employee allegiance and job satisfaction.  The 7 Intuitive Laws of Employee Loyalty is a ...
    Disponible

    12,00 €

  • Consequences
    Susan Popoola
    The August riots of 2011 started off in London and spread across different parts of the country. People questioned whether or not the riots were really about the shooting of a young black man by the police. That is open to debate. What is, however, unquestionable is that there are segments of society that are disengaged from the mainstream. While some may believe that this was ...
    Disponible

    11,51 €

  • So You Want a Seat at the Table
    Jeanne Kerr
    So You Want a Seat at the Table, a Practical Guide to Being a True Strategic HR Business Partner is a refreshing approach to a long-debated challenge. It is targeted to new and experienced human resources business partners and human resources leaders who want to expand their ability to think and act strategically. Whether an HR practitioner is in a large or small corporation, n...
    Disponible

    15,31 €

  • Feedback Flow
    Georgia Murch
    Let’s face it, we all want to create a high-performing team, culture, product or service that ripples throughout our business and into the market. But what is required to do this? How do we go about it?So, we do some clever thinking and come up with some strategies to get there.  We improve systems, processes, create new products or services. We implement with some success but ...
    Disponible

    28,56 €

Otros libros del autor

  • Career Pathways and Professional Identities for Front-Line Workers in the Service Industries
    Mark Peter Vitale
    The reverberations of an unparalleled labor shortage echo through service-based industries, leaving the hospitality, tourism, and food and beverage sectors grappling with a critical challenge. The fallout from the 2020-2021 global health crisis has laid bare a systemic flaw: the absence of sustainable career pathways for front-line workers. From airlines to cruise ships, theme ...
    Disponible

    255,54 €