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Beschwerdemanagement Excellence

Beschwerdemanagement Excellence

Andreas Schöler / Bernd Stauss

492,39 €
IVA incluido
Disponible
Editorial:
Springer Nature B.V.
Año de edición:
2003
Materia
Gestión y técnicas de gestión
ISBN:
9783409123839
492,39 €
IVA incluido
Disponible

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  • Librería Samer Atenea
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Sobre IBD

Die Studie liefert einen Überblick über den Stand des Beschwerdemanagements in deutschen Großunternehmen. Die Autoren zeigen, in welchem Umfang Beschwerdemanagement in der Praxis bereits umgesetzt ist und wo der dringlichste Handlungsbedarf besteht. Mit speziellen Auswertungen für Banken, Versicherungen, Versorger, Automobil, Nahrungsmittel & Getränke.

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