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An Education in Service Management

An Education in Service Management

David Barrow

58,20 €
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Editorial:
IT Governance Publishing Ltd
Año de edición:
2023
Materia
Informática: cuestiones generales
ISBN:
9781787785618

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Sobre IBD

An Education in Service Management - A guide to building a successful service management career and delivering organisational successIT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; andAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.

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