Center for Creative Leadership
Librería Samer Atenea
Librería Aciertas (Toledo)
Kálamo Books
Librería Perelló (Valencia)
Librería Elías (Asturias)
Donde los libros
Librería Kolima (Madrid)
Librería Proteo (Málaga)
Listening well is an essential component of goodleadership. You can become a more effective listenerand leader by learning the skills of active listening.Working relationships become more solid, based on trust,respect, and honesty. Active listening is not an optionalcomponent of leadership; it is not a nicety to be used tomake others feel good. It is, in fact, a critical componentof the tasks facing today’s leaders.In this new edition, we’ve added tips and advice dealingwith virtual active listening, and incorporated up-to-dateresearch from both inside and outside CCL to make sureyou can best meet the leadership challenges you face intoday’s world.