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A Practical Guide to Call Center Technology

A Practical Guide to Call Center Technology

Andrew Waite

88,28 €
IVA incluido
Disponible
Editorial:
Taylor & Francis Ltd
Año de edición:
2002
Materia
Informática: cuestiones generales
ISBN:
9781578200948
88,28 €
IVA incluido
Disponible

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Sobre IBD

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

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