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150 Frases para Entender el Servicio al Cliente

150 Frases para Entender el Servicio al Cliente

Víctor Manuel Verdugo Rubio

14,32 €
IVA incluido
Disponible
Editorial:
Lulu Press
Año de edición:
2012
Materia
Empresa y gestión
ISBN:
9781300099734
14,32 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Kálamo Books
  • Librería Elías (Asturias)
  • Librería Kolima (Madrid)
  • Librería Proteo (Málaga)
Sobre IBD

Son 150 frases con las que puede entender los fundamentos de la atención y el servicio al cliente. Es una herramienta práctica y rápida de leer, útil para todo prestador de servicio que desea refrescar sus conocimientos y mantenerse enfocado en sus clientes. Están basadas en el libro Carta de un Cliente Exigente, en el cual se aborda el tema contado desde la perspectiva de un cliente.

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