LIBROS DEL AUTOR: tobias roding

2 resultados para LIBROS DEL AUTOR: tobias roding

tobias roding Eliminar filtro Quitar filtros
  • Technology-Oriented Customer Touchpoints in Context of Services in Retailing
    Tobias Röding
    In this book, Tobias Röding addresses the topic of technology use along different touchpoints in context of different services in retailing, both in offline and online retail, with a total of eight essays. In particular, the interaction of technology use and the frontline employee is also considered and a special focus is placed on aspects of data disclosure by customers. In th...
    Disponible

    48,16 €

  • Technology-Oriented Customer Touchpoints in Context of Services in Retailing
    Tobias Röding
    In this book, Tobias Röding addresses the topic of technology use along different touchpoints in context of different services in retailing, both in offline and online retail, with a total of eight essays. In particular, the interaction of technology use and the frontline employee is also considered and a special focus is placed on aspects of data disclosure by customers. In th...
    Disponible

    109,64 €