LIBROS DEL AUTOR: senko ikenobo

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  • A New Approach to Resilient Hospitality Management
    Senko Ikenobo / Spring H. Han / Yoshinori Hara
    This book includes lessons and insights from the hospitality management approach of Japanese sustainable organizations, as well as philosophical underpinnings and numerous business practice examples. The 'Japanese manner' of providing customer service and hospitality is well-known around the globe. Traditionally, Japanese organizations have specific but implicit standards for h...
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    135,82 €