LIBROS DEL AUTOR: dr stanton sloane

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  • Customer Experience (CX) Engineering in Aerospace and Defense
    Dr. Lynn Phillips / Dr. Stanton Sloane / Mel Hughes
    The authors contend that new business capture teams operating in the aerospace-defense sector which adopt their 'Best Practices, Outside-In, Customer-Centric' approach to executing their capture processes can attain supranormal contract win rates-as high as 80% and higher.They back up this claim with captivatingly told case study vignettes of 21st century competitions that they...
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