LIBROS DEL AUTOR: dacyr dante de oliveira gatto

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  • ITIL and BPM Integrated in the Software Release Process
    Dacyr Dante de Oliveira Gatto / Renato José Sassi
    The aim of this research paper is to present a case study of a software development company, which analysed the Software Version Release Management process carried out for the client, as well as the problems that occurred in this execution during the period observed. In addition, the theoretical concepts of the processes contained in the ITIL library will be presented, with a f...
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