LIBROS DEL AUTOR: colin shaw

9 resultados para LIBROS DEL AUTOR: colin shaw

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  • Bridge Loads
    Colin O’Connor / Peter Shaw
    This book provides a detailed summary of bridge loads from an international perspective. The authors cover all aspects from the methodology behind the calculation of bridge loads and the complex interactions between loads and bridges. ...
    Disponible

    132,53 €

  • The Emerging Leader
    Colin Shaw / Peter Shaw
    A practical and inspirational guide for all who feel excited yet daunted at the prospect of stepping into a leadership role. Ideal for all who are starting out on new careers or beginning to climb the ladder, it combines down-to-earth advice with timeless spiritual wisdom, building confidence and increasing competence. ...
    Disponible

    28,41 €

  • The DNA of Customer Experience
    Colin Shaw
    ...
    Disponible

    77,82 €

  • Revolutionize Your Customer Experience
    Colin Shaw
    ...
    Disponible

    77,47 €

  • Revolutionize Your Customer Experience
    Colin Shaw
    In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research an...
    Disponible

    54,23 €

  • Building Great Customer Experiences
    Colin Shaw / John Ivens
    This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and o...
    Disponible

    65,17 €

  • Building Great Customer Experiences
    Colin Shaw / John Ivens
    This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and o...
    Disponible

    48,08 €

  • Deciding What We Watch
    Colin Shaw
    ...
    Disponible

    52,78 €

  • Deciding What We Watch
    Colin Don Shaw
    ...
    Disponible

    304,90 €