LIBROS DEL AUTOR: carol j kerr

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  • Customer Relationship Management
    Carol J. Kerr / Kristin L. Anderson / Roger A. Formisano
    This reader-friendly series is must read for all levels of managers All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations...
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    21,20 €