Librería Samer Atenea
Librería Aciertas (Toledo)
Kálamo Books
Librería Perelló (Valencia)
Librería Elías (Asturias)
Donde los libros
Librería Kolima (Madrid)
Librería Proteo (Málaga)
Many of the problems we face can be attributed to ineffective communication skills. We do not respect each other and fail to listen to what people are saying. This book helps you find out more about yourself, improve your communication skills and enhance your personal relationships. The exercises after each chapter reinforce the material presented and 'personalize' it so it is directly related to you. This book improves your listening and communicating skills, helps you understand the difference between thinking, feeling and behaving and how to deal with difficult people. It presents transactional analysis in a clear, understandable manner and uses a systemic approach to solving everyday problems. People, who have read this book, indicate it has helped them better understand themselves and their interactions. The more we learn about ourselves, the more able we become to assume control over what happens to us in our work as well as personal life.
