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The Department of Defense Net-Centric Data Strategies number one key attribute is to ensure data is visible, available, and usable when and where needed to accelerate decision-making. The Internet provides opportunities for quick and efficient disseminating of information to the public, distributing information throughout the Air Force, and accessing information from a variety of sources. In 2002, the Air Force CIO designated the Air Force Knowledge Now (AFKN) as the center of excellence for Knowledge Management. The site is a one-stop resource, providing access to a great depth and breadth of information. This study seeks to determine how usable and accessible the web interface is to its customers. A literature review determined the usability inspection method called Heuristic Evaluation to be most favorable for this type of evaluation. The researcher conducted a case study using heuristic evaluation to determine the site usability compliance rate. A second case study using web content accessibility guidelines was then performed to determine the sites accessibility compliance rate.This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work.This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work.As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.