Librería Samer Atenea
Librería Aciertas (Toledo)
Kálamo Books
Librería Perelló (Valencia)
Librería Elías (Asturias)
Donde los libros
Librería Kolima (Madrid)
Librería Proteo (Málaga)
In this book, the authors describe and challenge the pervasive and often unconscious “ease” in our everyday communication. By both raising critical awareness of “ease” and introducing cognitive, emotional and communicative resources, the authors provide readers with strategies to engage in effective communication about difficult subjects.