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Understanding Reference Transactions

Understanding Reference Transactions

John V. Jr. Richardson / John V. Richardson Jr. / John VJrRichardson / Matthew L. Saxton / Matthew Locke Saxton / Matthew LSaxton

223,20 €
IVA incluido
Disponible
Editorial:
Emerald Publishing Ltd
Año de edición:
2002
Materia
Biblioteca, archivo y gestión de la información
ISBN:
9780125877800
223,20 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Librería Aciertas (Toledo)
  • Kálamo Books
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  • Donde los libros
  • Librería Kolima (Madrid)
  • Librería Proteo (Málaga)
Sobre IBD

The goal of this book is to improve reference service in libraries and information centers, by improving the accuracy of answering capabilities. It provides a detailed analysis of the question-answering process and methods of evaluating the completeness, usefulness, user satisfaction, and accuracy of the information provided.

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