Librería Samer Atenea
Librería Aciertas (Toledo)
Kálamo Books
Librería Perelló (Valencia)
Librería Elías (Asturias)
Donde los libros
Librería Kolima (Madrid)
Librería Proteo (Málaga)
Good leadership doesn’t begin with emotions but with a company’s business processes. Process design comes before design of the corporate culture. For a CEO it is important to position himself appropriately in the shareholder-customer-employee triangle.These are just some of the theses Gerhard Zapke-Schauer discusses in his letters to executives in Europe and overseas - letters written on a variety of occasions. They contain reactions to current books on management topics or commentaries on important events. A treasure trove of contemporary management know-how in an entertaining style.