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The purpose of this research was to ascertain the benefits, barriers, bridges and critical success factors of small business programs. Specifically, this thesis sought to answer four research questions addressing the essential elements for implementing, developing and sustaining a small business program. The research questions were answered through a comprehensive literature review, and the use of multiple case studies. However, the solicitation of meeting materials from 10 organizations with small businesses or supplier diversity programs provided additional information. Ten experts, representing Air Force, Department of Defense and industry participated. The research identified the need for leadership support of the program, education and training for internal personnel and development and support programs for small businesses. Further, the research highlighted that federal and private industries may have different approaches to small business inclusion and possible negative impacts from establishing too many long-term contracts with small businesses.This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work.This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work.As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
