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Sharing Knowledge

Sharing Knowledge

F. Dupuy

132,71 €
IVA incluido
Disponible
Editorial:
Springer Nature B.V.
Año de edición:
2004
Materia
Gestión y técnicas de gestión
ISBN:
9781403938015
132,71 €
IVA incluido
Disponible

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Sobre IBD

Introduction PART 1: THE CUSTOMER’S VICTORY - A CHALLENGE FOR ORGANIZATIONS An Uncertain World The Customer’s Victory What is a Bureaucracy? A Requiem for Bureaucracy Change Yes, but Change What? PART 2: THE CHANGE PROCESS Review of Pure Reasoning The Process: From Symptom to Problem The Process: From Problem to Priorities The Process: From Priorities to Levers Implementation: The Moment of Change Implementation: Playing on Trust The Particular Case of Public Organizations Conclusion

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