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Service Externalisierung

Service Externalisierung

Carolin Löffler

84,90 €
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Editorial:
Springer Nature B.V.
Año de edición:
2011
Materia
Gestión y técnicas de gestión
ISBN:
9783834929631
84,90 €
IVA incluido
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Sobre IBD

Carolin Löffler präsentiert mit ihrem Konzept der Service-Externalisierung einen neuen strategischen Ansatz im Dienstleistungsmanagement. Es zielt auf die Steigerung der Produktivität und die Senkung der Kosten im Unternehmen ab sowie auf die Entwicklung produktbegleitender Dienstleistungen, sogenannter Value Added Services.

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