Librería Samer Atenea
Librería Aciertas (Toledo)
Kálamo Books
Librería Perelló (Valencia)
Librería Elías (Asturias)
Donde los libros
Librería Kolima (Madrid)
Librería Proteo (Málaga)
This new edition continues to provide a one-stop-shop for anyone studying the theory and practice of quality management. It explores the essentials of management theory and the work of the ’quality gurus’ who have formed the foundation of current practice. It builds upon the previous editions’ unique critical perspective of quality.