Personalising public services

Personalising public services

Catherine Needham

52,00 €
IVA incluido
Disponible
Editorial:
Bristol University Press
Año de edición:
2011
ISBN:
9781847427595
52,00 €
IVA incluido
Disponible

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Sobre IBD

This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

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