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O feedback de 360° para consultórios terapêuticos

O feedback de 360° para consultórios terapêuticos

Regina Benecke

48,88 €
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Medicina: cuestiones generales
ISBN:
9786202375337
48,88 €
IVA incluido
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Sobre IBD

Por que uma clínica terapêutica deveria implementar um feedback 360°? Muito simples: por uma questão de rentabilidade! Somente pacientes satisfeitos voltam à clínica e até a recomendam a outras pessoas. Portanto, quem deseja se manter no mercado deve empregar os seus colaboradores de acordo com as suas competências ou, se necessário, promovê-los por meio de formação contínua e aperfeiçoamento profissional direcionados. É exatamente nisso que o feedback 360° ajuda. Além de uma autoavaliação, é necessário obter feedback de colegas, superiores e pacientes. Este livro apresenta um questionário de feedback para pacientes e mostra o que deve ser levado em consideração ao introduzir um feedback 360°.

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