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Konfliktbearbeitung und Konfliktlösung in einer Arbeitsgruppe

Konfliktbearbeitung und Konfliktlösung in einer Arbeitsgruppe

Helene Zimmermann

19,71 €
IVA incluido
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Editorial:
GRIN Publishing
Año de edición:
2013
Materia
Psicología
ISBN:
9783656363149
19,71 €
IVA incluido
Disponible

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Studienarbeit aus dem Jahr 2012 im Fachbereich Psychologie - Arbeit, Betrieb, Organisation und Wirtschaft, Note: 1,0, Hamburger Fern-Hochschule, Sprache: Deutsch, Abstract: Inhaltsverzeichnis Abkürzungsverzeichnis Abbildungsverzeichnis 1 Einführung zum Thema und Aufbau der Arbeit 2 Erläuterung zentraler Begriffe 2.1 Die Gruppe 2.1.1 Arten von Gruppen 2.1.2 Rollenverteilung 2.1.3 Die Gruppe in einer betrieblichen Organisation 2.2 Der Konflikt 2.2.1 Konfliktdiagnostik und Konfliktursachen 2.2.2 Klassifikation von Konflikten 3 Konfliktmanagement 3.1 Handhabungsstile 3.2 Neun Eskalationsstufen 4 Konfliktintervention 5 Praxisbeispiel 5.1 Darstellung der Ausgangssituation 5.2 Analyse und Bewertung 5.2.1 Handhabung 5.2.2 Eskalationsstufen 5.3 Konfliktintervention 6 Zusammenfassung Literaturverzeichnis Eigenständigkeitserklärung

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