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Internet Self-Service in Kundenbeziehungen

Internet Self-Service in Kundenbeziehungen

Harald Salomann

97,19 €
IVA incluido
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Editorial:
Springer Nature B.V.
Año de edición:
2008
Materia
Finanzas
ISBN:
9783834908414
97,19 €
IVA incluido
Disponible

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Sobre IBD

Harald Salomann präsentiert Handlungsempfehlungen zur Gestaltung von Internet Self-Services in Kundenbeziehungen von Finanzdienstleistern. Er leitet Anforderungen für die Planung, Konzeption und Umsetzung in kundenorientierten Prozessen ab.

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