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Informationsverarbeitung im Kundendienst

Informationsverarbeitung im Kundendienst

Martin Schröder

60,69 €
IVA incluido
Disponible
Editorial:
Springer Nature B.V.
Año de edición:
1997
Materia
Economía
ISBN:
9783824403318
60,69 €
IVA incluido
Disponible

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Sobre IBD

Der Kundendienst wird bisher nur unzureichend von der Informationsverarbeitung unterstützt. Ausgehend von den einzelnen Phasen des Kundendienstprozesses zeigt der Autor mit Hilfe von Praxisbeispielen Möglichkeiten dazu auf.

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