Inicio > Sociedad y ciencias sociales > Política y gobierno > Digital Government in Chile - Improving Public Service Design and Delivery
Digital Government in Chile - Improving Public Service Design and Delivery

Digital Government in Chile - Improving Public Service Design and Delivery

OECD

56,36 €
IVA incluido
Disponible
Editorial:
OECD
Año de edición:
2020
Materia
Política y gobierno
ISBN:
9789264758605
56,36 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Librería Aciertas (Toledo)
  • Kálamo Books
  • Librería Perelló (Valencia)
  • Librería Elías (Asturias)
  • Donde los libros
  • Librería Kolima (Madrid)
  • Librería Proteo (Málaga)
Sobre IBD

This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.

Artículos relacionados

  • How Great a Crime - to tell the truth
    Neil Kay / Steven Kay
    Joseph Gales was one of the all-time great Sheffielders – forget Joe Cocker, Jessica Ennis-Hill, Sean Bean or Michael Palin. These are all minnows compared to Joseph Gales – and their stories are boring besides that of the Galeses. The Galeses story has been forgotten and has not been brought together in one place before – it is not just something dredged up from history – an i...
    Disponible

    10,33 €

  • Fearful Majesty
    Benson Bobrick
    Ivan the Terrible - the name evokes the legend of a cruel and dangerously insane tyrant. Fearful Majesty explores that legend and exposes the man, his nature, and his time.This acclaimed biography of one of Russia’s most important and tyrannical rulers is not only a rich, readable biography, it is also surprisingly timely, revealing how many of the issues Russia faces today hav...
    Disponible

    19,27 €

  • Economic Optimization of Innovation & Risk
    Robert Shuler
    A Theory of Crash Rate for Private & Public Projects with Critical or non-Critical systems.Analyzing & managing risk has been a quest for 5000 years, and is essential to everything from water supplies, finance, and agriculture to computers and space travel. At last there is a quantitative theory and a simple equation that allows you to: - choose your failure rate - get there...
    Disponible

    13,02 €

  • The System
    Lincoln Steffens
    The 'muckraker' Lincoln Steffens dug deep into business criminality and political corruption in a powerful series of articles written for McClure's magazine. Establishment newspapers and 'System' politicians dismissed his work as just another example of the decrepit modern journalism that could never pass for genuine writing. But Steffens' dogged quest for truth and justice set...
    Disponible

    23,66 €

  • Digital Activism in Asia Reader
    The digital turn might as well be marked as an Asian turn. From flash-mobs in Taiwan to feminist mobilisations in India, from hybrid media strategies of Syrian activists to cultural protests in Thailand, we see the emergence of political acts that transform the citizen from being a beneficiary of change to becoming an agent of change. In co-shaping these changes, what the digit...
    Disponible

    22,19 €

  • The New Freedom
    Woodrow Wilson
    In 1912, Woodrow Wilson was the Democratic nominee for President of the United States. He campaigned against the Republican incumbent, William Howard Taft, and Taft’s predecessor, Theodore Roosevelt, who had split off from the Republican Party to form his own Progressive, or Bull Moose, Party. Much of the campaign focused on the US economy, particularly the candidates’ views of...
    Disponible

    8,67 €

Otros libros del autor

  • OECD Peer Reviews of Competition Law and Policy
    OECD
    This OECD Peer Review assesses the evolution of Kazakhstan’s competition regime over the past decade since its first review in 2016. It examines the legal and institutional reforms undertaken, including six successive antimonopoly packages and the re-establishment of the Agency for the Protection and Development of Competition (AZRK) as an independent authority. The review iden...
    Disponible

    66,99 €

  • Экспертные обзоры ОЭСР конкурентного законодательства и политики
    OECD
    В данном Экспертном обзоре ОЭСР оценивается развитие конкурентного режима Казахстана за десятилетие, прошедшее после первого обзора, проведённого в 2016 году. В обзоре рассматриваются проведённые правовые и институциональные реформы, включая шесть последовательных антимонопольных пакетов и создание Агентства по защите и развитию конкуренции (АЗРК) в качестве независимого органа...
    Disponible

    75,94 €

  • Towards a Structured and Systemic Integration of Home Care for the Non-Self-Sufficient in Italy
    OECD
    ...
    Disponible

    23,47 €

  • Verso un’integrazione strutturata e sistemica delle cure domiciliari per non autosufficienti in Italia
    OECD
    La complessità dei bisogni delle persone che necessitano di assistenza domiciliare e le problematiche affrontate dai loro assistenti richiedono un approccio coordinato, incentrato sulla persona e sostenibile a lungo termine, che superi le tradizionali divisioni tra settore sanitario e sociale. Gli obiettivi principali di questo rapporto sono comprendere le sfide e le potenziali...
    Disponible

    24,34 €

  • Health at a Glance 2025
    OECD
    Health at a Glance provides a comprehensive set of indicators on population health and health system performance across OECD Members, Key Partners and accession candidate countries. These indicators cover health status, non-medical determinants and risk factors, access to and quality of healthcare, health spending and health system resources. Analysis draws from the latest comp...
    Disponible

    97,91 €

  • Making Justice Systems More Effective and People Centred
    OECD
    Trust in public institutions underpins stable societies and thriving economies - yet it is under strain across the OECD and beyond. This report calls for a responsive rule of law delivered through justice systems that keep pace with rapidly changing societies and make rights usable in practice, thereby helping rebuild confidence in justice systems and public institutions. It dr...
    Disponible

    35,16 €