Creative Management of Small Public Libraries in the 21st Century

Creative Management of Small Public Libraries in the 21st Century

Creative Management of Small Public Libraries in the 21st Century

Carol Smallwood

139,88 €
IVA incluido
Consulta disponibilidad
Editorial:
Bloomsbury Publishing plc
Año de edición:
2014
ISBN:
9781442243552

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  • Librería Samer Atenea
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Sobre IBD

Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.

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