Creating a Service Culture in Higher Education Administration

Creating a Service Culture in Higher Education Administration

Brandy Smith / Katie Humphreys / Mario C. Martinez

53,99 €
IVA incluido
Disponible
Editorial:
Taylor & Francis Ltd
Año de edición:
2013
ISBN:
9781620360057
53,99 €
IVA incluido
Disponible

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Sobre IBD

This book is the first to specifically address the needs of higher education professionals across a wide range of administrative functions within college and university environments.

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Otros libros del autor

  • Creating a Service Culture in Higher Education Administration
    Brandy Smith / Katie Humphreys / Mario C. Martinez
    Service delivery is part and parcel of every higher education professional’s job, both to improve service to students and to each other as 'internal customers'. Until now higher education professionals have had to rely, for their professional development, on books and training designed for the business sector. This book is the first to specifically address the needs of higher e...