Counter Culture

Counter Culture

Joshua Farrell / Antonio Padilla Esteban

12,56 €
IVA incluido
Disponible
Editorial:
Schellville
Año de edición:
2023
ISBN:
9780989934534
12,56 €
IVA incluido
Disponible

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Sobre IBD

Counter Culture es un libro de lectura obligada para los empleados, gerentes y propietarios de hostelería, pero también para quien busca su primer empleo trabajando detrás de una barra.Divierte a los clientes que ya tienes, atrae a los que quieres conseguir y arreglátelas para interactuar con todos de forma significativa, aunque sea durante un par de minutos. Esta guía para trabajadores del sector de la hospitalidad te ayudará a conseguir trabajo, hacerte cargo del valor de la conexión con las personas, mejorar tus aptitudes e inspirarte en el empeño de proporcionar un servicio excepcional.Los artículos incisivos y consejos que ayudan a tener las cosas claras, proporcionados por los mejores expertos en el servicio de mostrador, son la clave de este entretenido libro escreito para que la experiencia del cliente sea lo más gratificante posible para empleados y usuarios de la restauración. Joshua Farrell va a enseñarte a progresar en el servicio de mostrador, de forma estratosférica, mientras logras crear el activo más valioso en este sector: clientes que vuelven a tu establecimiento una y otra vez.

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