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Organizations implement information systems (IS) for various reasons such as streamlining daily functions and keeping pace with changes in technology. Influence behaviors demonstrated by key leaders in reference to the implementation of such information systems play a key role in their acceptance and success. This research looks at a specific case of IS implementation and the role influence behaviors played in the successfulness of the system. This research is a case study of the Air Force Institute of Technology’s (AFIT) implementation of an academic support system called my.afit.edu. Interviews and documentation gathered from key parties involved in the implementation provided a basis for understanding the implementation effort and the effect influence behaviors had on the successfulness. This research showed how the use of positive influence behaviors by key leaders results in a successful implementation effort. In addition to the use of positive influence behaviors by key leaders, the success of the implementation effort is tied to management and implementers and their ability to address user concerns early in the implementation effort.This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work.This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work.As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
