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After-sales Service of Engineering Industrial Assets

After-sales Service of Engineering Industrial Assets

Adolfo Crespo Márquez / Vicente González-Prida Díaz

210,20 €
IVA incluido
Disponible
Editorial:
Springer Nature B.V.
Año de edición:
2016
Materia
Tecnología: cuestiones generales
ISBN:
9783319346793
210,20 €
IVA incluido
Disponible

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Sobre IBD

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.'After-sales Service of Engineering Industrial Assets' comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management.

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Otros libros del autor

  • After-sales Service of Engineering Industrial Assets
    Adolfo Crespo Márquez / Vicente González-Prida Díaz
    This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales ...