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A Leader’s Guide to Ensuring Civility in a Hostile Political EnvironmentBy: Thomas Herzfeld In today’s politically charged atmosphere, it can often be hard to know the right things to say. How do we tread the lines between being 'too opinionated' and letting our voices be overpowered for fear of confrontation? Tackling many controversial 'buzzwords' and the emotional responses associated with them, A Leader’s Guide to Ensuring Civility in a Hostile Political Environment is your go-to source for opening the channels of communication to allow for amicable and thoughtful discussion, even with those most staunchly opposed to your point of view. About the AuthorThomas Herzfeld is a teacher and economist from Northern New Jersey. He has taught introductory and advanced Economics as well as Statistics at the University of Houston (where he received a Master of Arts degree). He has also taught introductory Micro Economics and the Economics of Money and Banking at Houston Baptist University as well as Macro Economics at San Jacinto Community College (in Houston) and Bergen Community College (Paramus, New Jersey). He has operated a private tutoring service for more than two decades and has worked on the staff of Passaic County Community College (in Wanaque and Paterson, New Jersey) as a tutor in Mathematics, Statistics, Economics, and Accounting for five years. At the time of writing of this work, he was employed as a Math, Physics, and Economics teacher at C2 Education (in Livingston, New Jersey). He is also a graduate of Cornell University with a Bachelor of Science degree in Mechanical and Aerospace Engineering and worked as an engineer in a chemical plant for Shell Oil Co. near Houston, Texas. He also has managerial experience in the retail book business and accounting experience in the imported and wholesale furniture business. 3
