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This follow-on research investigated the educational processes employed by universities to enable their students to comprehend and apply Total Quality principles. The results of this research are intended to be used by Department of Defense institutions of higher education as a current guide to help them adopt practices which will enable their students to comprehend and apply Total Quality in their future assignments. Using a source list of schools from Quality Progress (Sept. 1995), contact individuals were interviewed at several civilian and military universities across the United States. Investigative questions were developed and asked concerning the specific educational processes of curriculum development, course construction and delivery, and the use of various feedback techniques. The results of the interviews were consolidated, compared, and contrasted to produce a guide of activities that have been attempted by universities trying to impart the principles of Total Quality to their students. By using processes similar to those of the prior research, an overview of changes in the teaching of total quality principles in the past three years was also developed.This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work.This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work.As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
