LIBROS DEL AUTOR: volker schmid

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  • Customer Relationship Management in the Airline Industry
    Volker Schmid
    Seminar paper from the year 2005 in the subject Business economics - Customer Relationship Management, CRM, grade: A, University of Teesside (Teesside Business School), course: Customer Relationship Management, language: English, abstract: To analyse the consumer behaviour presents an important criteria to be successful in the airline industry. This text gives answers to most r...
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