LIBROS DEL AUTOR: tim knight

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  • Customer Experience Excellence
    David Conway / Tim Knight
    Discover how the world’s best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a model that will help any organization deliver effective and seamless customer engagement. Customer experience (CX) has been a phrase in business lexicon for over 30 years. Seen by many as the last battleground, where winners...
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    36,40 €