LIBROS DEL AUTOR: thomas suwelack

3 resultados para LIBROS DEL AUTOR: thomas suwelack

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  • Creating a Customer Experience-Centric Startup
    Feng Xia Ang / Manuel Stegemann / Thomas Suwelack
    This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today’s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden ...
    Disponible

    46,05 €

  • Creating a Customer Experience-Centric Startup
    Feng Xia Ang / Manuel Stegemann / Thomas Suwelack
    This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today’s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden ...
    Disponible

    48,52 €

  • Toolbox Customer Experience
    Thomas Suwelack
    Dieses Buch vermittelt fundiert und mit Blick auf die konkrete Umsetzung, wie Unternehmen und Marken in der heutigen dynamischen Zeit ein hohes Niveau bei der Customer Experience (CX) erreichen können. Es zeigt kompakt auf, welche Schritte und Tools dabei helfen, durch die gezielte Orientierung am Kunden wettbewerbsfähig zu bleiben.In einem übersichtlichen Customer-Experience-F...
    Disponible

    45,78 €