LIBROS DEL AUTOR: thomas strentz

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  • Psychological Aspects of Crisis Negotiation
    Thomas Strentz
    Psychological Aspects of Crisis Negotiation, Third Edition, explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Strentz, an experienced negotiator who designed and directed the FBI’s hostage negotiator program, lays out the critical elements t...
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