LIBROS DEL AUTOR: ted coine

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  • Five-Star Customer Service
    Ted Coiné
    A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren’t currently providing a high enough level of service simply because they haven’t been exposed to it in their lives, and so they don’t realize a new plateau even exists. The job of thi...
    Disponible

    24,27 €

  • Spoil ’em Rotten!
    Jane & Ted Coine
    Companies spend incredible amounts of energy and treasure trying to bring new customers in the front door, only to watch them walk right out the back because they feel unimpressed, dissatisfied, or even insulted by the terrible service they receive.Spoil ’em Rotten, and close that back door! Keep every customer you ever earn by treating them so well, they’ll fight to stay with ...
    Disponible

    12,06 €