LIBROS DEL AUTOR: sue tonks

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  • 'Can I Have A Word?' Dealing with performance, behaviour or attitude in difficult situations.
    Sue Tonks
    How many times have you heard the phrase 'Can I have a word?' whether at work, school or home. How did it make you feel - anxious, nervous or downright fearful?What to say and what not to say in difficult conversations.Know which words cause power shifts.How to keep control without creating animosity, hurt or blame, andEstablish plans to prevent the same problem re-occurring.Ma...
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    12,58 €