LIBROS DEL AUTOR: steven d di pietro

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  • Mystery Shopping Mastery
    Steven D Di Pietro
    How to Find The TruthDo you worry about what’s happening at the point of customer contact? Do you worry that you’re not getting the truth filtered up through the organisation? In Mystery Shopping Mastery, real-life practitioner Steven Di Pietro gives you the definitive guide on how to measure customer service and sales.Steven has been in the mystery shopping industry for over 1...
    Disponible

    20,55 €