LIBROS DEL AUTOR: stef de bont

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  • Returns Management
    Stef de Bont
    Companies that produce, sell and distribute products deal with customers that potentially might return a product during various phases of the customer journey. Dealing with these returns requires a well thought-out returns policy to manage customer expectations. It also requires a well-implemented returns management process to manage efficiency, accuracy and throughput time. Th...
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    29,02 €