LIBROS DEL AUTOR: simon dorst

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  • Service Integration and Management (SIAM) Foundation
    Claire Agutter / Michelle Major-Goldsmith / Simon Dorst
    Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled delivery, where objectives, contracts, data and targets can become misaligned.SIAM...
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