LIBROS DEL AUTOR: sanjay nair

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  • The Service Desk Handbook
    Sanjay Nair
    An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.A service desk makes prioritising and responding to customer enquiries much more efficient, savi...
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    27,46 €