LIBROS DEL AUTOR: ruth bolton

2 resultados para LIBROS DEL AUTOR: ruth bolton

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  • Service Excellence
    Ruth N. Bolton / Ruth NBolton
    The Customer Experience is the sensory, cognitive, emotional, social and behavioral dimensions of all activities that connect the customer and the organization over time across touch points and channels. It encompasses all activities involving the customer where the organization is the focal object, including pre-purchase activities (such as exposure to a website ad), and purch...
    Disponible

    18,28 €

  • Heart Pound
    Ruth Bolton
    ...
    Disponible

    18,36 €