LIBROS DEL AUTOR: rosemary coates

2 resultados para LIBROS DEL AUTOR: rosemary coates

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  • 42 Rules for Sourcing and Manufacturing in China (2nd Edition)
    Rosemary Coates
    Doing business in China is tougher than you think. Not only is the culture vastly different, but China’s experience in manufacturing is still developing. It will be a few years before the majority of manufacturers are up to world standards. In the meantime, quality, contract laws, schedules and logistics must be closely monitored. As a result, the things Westerners must do to b...
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    22,41 €

  • 42 Rules for Superior Field Service
    Jim Reily / Rosemary Coates
    With few exceptions, the service business is viewed as a 'necessary evil'. Servicing products, after they are sold and in customers’ hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into advocates and to generate significant business revenue. If you are in the fiel...
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    22,37 €