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  • Resilient Health Care, Volume 2
    Erik Hollnagel / Robert L. Wears
    Despite the common focus on deviations and failures in health systems, it is an undeniable fact that clinical work goes right far more often than it goes wrong, and that we only can make it better if we understand how this happens. This second volume of Resilient Health Care continues the line of thinking of the first book. It breaks new ground by analyzing everyday work situat...
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    227,08 €