LIBROS DEL AUTOR: richard laramy

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  • Building a Performance Improvement System, 2e
    Bruce May / Richard Laramy
    OD is a complex landscape of multiple disciplines and philosophies. The authors bring insight and clarity to this complex landscape with their breakthrough work, identifying the key characteristics of a performance management system and explain how to build a performance improvement system using the Baldrige Criteria, developed by the U.S. Commerce Department. Bruce May has ove...
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