LIBROS DEL AUTOR: raymond j murphy

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  • Implementing an ISO 9001
    Raymond J. Murphy / Raymond JMurphy
    This book provides a step-by-step approach to establishing an ISO 9001:2000 Quality Management System that is process-based, encompasses the principles of Total Quality Management and Continuous Improvement, and includes environmental and safety management systems considerations. The author takes you through the process of designing, planning, and implementing a quality managem...
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